Game Rules:

Phoenix Badminton Center assures all players to play with same level of players. This can be done by putting a level ID on the member’s database. Play with same level is very important for a good game and sweat.

Challenge Court:

A Challenge Court allows lower level players to play with a better player. Everyone will play their best because winners will stay. So players will improve faster.

For all levels of players.

Only 1 game per match.
21 points system recommended.
Winners can stay as long as they want.

Members may form their own group which composes of unlimited numbers of players. These players can be different sex and levels. They can have their own coach, uniform, signage and banners etc.

Groups can book on our courts and get a special rate.

Our clubs will have inside tournaments between these groups. Groups are different from Teams in which the latter one is representing the club. So there may have a lot of groups but only 3 teams – junior; Adult and senior.

General Rules:

Please review all our rules and regulations before using the PHXBC facility. The PHXBC staff may, from time to time, inform you about additional rules and regulations or changes. All PHXBC members, guests and court rental players must check-in at the PHXBC front desk. Please have your club ID card or identification document ready to show when checking in. Anyone who does not sign a PHXBC liability release form will not have accessibility to PHXBC courts or facility. The guest fee enables nonmembers to enter and play in the PHXBC facility as a guest until he or she leaves the PHXBC facility for the day. PHXBC Management may limit the number of guests and court rental players that can use the PHXBC facility at any given time. PHXBC will accept personal checks for payment only from PHXBC members or if approved by administrative staff. Children under 12 years of age must have parental supervision at all times, on and off the courts. Children must not, at any time, loiter or play in the parking area. If so, PHXBC will not be liable for any incidents. Absolutely no food or drinks are allowed on the floor court areas. Anyone who violates this policy will have to dispose the food or drinks immediately or be required to leave PHXBC premises immediately. All members and guests who use any of the PHXBC courts realize and accept that badminton is a vigorous sport and is possible to sustain injuries when playing. All Members and Guests play badminton at their own risk. Any member who fails to pay past due fees or account payments for over 15 days will receive a delinquent notice suspending membership privileges until all past due fees or account payments have been paid. Any member who fails to pay past due fees or account payments for over 30days will lose their membership status without receiving any refund. PHXBC does not allow smoking, gum chewing, animals (except for service or therapy dogs) or weapons in the facility. Anyone found to be violating this policy will be required to leave the PHXBC premises immediately without refund and may be barred from entering the PHXBC premises in the future. PHXBC is not responsible for any lost or stolen items. Please tend to your own personal effects. In certain situations, a membership transfer will be granted upon request if a valid reason is provided, and approved by PHXBC Manager. If a transfer of membership is granted by PHXBC, a processing fee of $50 per applicant will be charged, and half of the membership period from the transferring member will be granted to the transferee. Membership transfer may only be granted once to each member. To assure proper processing, application must be received before the 15th of any month and transferred membership will become effective on the 1st day of the next month.
On membership fee due date, a 14 day grace period will be granted for renewal of membership. Once the 14 day grace period expires without notification of renewal, membership will also expire. If expired members wish to renew their membership after 14 days grace period has expired, or renewal of membership beyond expiry date, a $35 processing fee will be added to the renewal of membership.

Students must provide valid credit card/debit card information to PHXBC, any student who falls behind in payment may be subjected to cancellation.
Suspending Membership:

You may suspend your membership for up to 2 months for life changing events such as marriage, the birth of a child, death in the family, and severe illness or injury. A suspension fee of $25 per month will be implemented at the start of the suspension date. When suspending your membership, you must provide proof of event in order to cancel and must be approved by the manager. If you do not return before the 2 month dead line, your membership will automatically expire and you will need to pay a $50 initiation fee to reactivate your membership.

Private / Group Lesson Policy:

In consideration of being permitted to participate in badminton lessons at PHXBC, I and / or my children acknowledge and agree to: That PHXBC will do the best of its ability, make attempts to coordinate coaching with the coach. I understand that should the coach be no longer available due to uncontrollable events such as but not limited to, illness, injury, death or termination, PHXBC will do its best to find a suitable replacement coach in a timely fashion. That payment must be made on the first day of class or payment arrangements must be made ahead of time before the first day of class. That the purchase of lessons is final and non-refundable. All lessons are to be completed within 6 months of the date of purchase. Incomplete lessons following the 6 month period will be considered void and the value will not be refunded. Credit for classes may be received for cancellation with at least a 24 hours’ notice with approval of PHXBC management. Notice must be confirmed by PHXBC staff. Cancellation after 24 hours or cancellation without notice will void the scheduled lesson, and no credit will be given. And understand that failure to comply with these rules may result in the forfeiture of any remaining lessons without refund. All students / parents must inform PHXBC within 24 hours by e-mail PHXBC2013@GMAILCOM or by phone (call 602- 666-6169) during office hours, if they are notable to attend any of their registered classes at any time, as our courts have been committed to the lesson. PHXBC will not be responsible whatsoever if not notified of unattended classes. There are no refunds on any unannounced missed classes.

Personal Conduct:

PHXBC members, guests and court rental guests (herein referred to as “players”) are subject to the control and guidance of the PHXBC staff, and must wholly respect and follow staffs instructions and club regulations at all times while playing in the club. Players agree to conduct themselves in a quiet and well-mannered fashion when in the club and not cause any disturbances or interfere with the safe use or enjoyment of the club by other players. Players, guests, or staff shall not conduct, purchase, or subscribe to any unauthorized commercial business or activity, on club premises or solicit other neither players nor business for any reason without the club’s prior written or verbal approval. Upon discovery of any unlawful solicitation whatsoever on PHXBC premises, PHXBC shall reserve all rights to revoke any membership or refuse entry of any and all players into the PHXBC facility. Under no circumstances shall players interfere with the club’s conduct of its business. Any complaints, other than those of an emergency nature or requiring immediate attention by the PHXBC staff, shall be made directly to the PHXBC management in private. PHXBC does not tolerate the use of profanity/ foul language by any of its members. PHXBC is proud to maintain a family environment and a high standard of enjoyment for all its members. Dress Code PHXBC reserves the right to deny entry to the club by any person whose attire or demeanor is not considered by the PHXBC staff to be appropriate in connection with the public image of the club and its rules and regulations. No profane language or slogans on any attire is permitted in the club. Proper Badminton shoes and clothing are absolutely required in the court area for safety purposes. Absolutely no black sole or marking shoes are permitted on the badminton courts. Responsible Use of the Club Players should consult with a physician before using our services and facilities. Players understand and acknowledge that PHXBC has no expertise in diagnosing, examining or treating any medical condition, including open cuts, abrasions, sprains, sores, infections, maladies or inability to maintain personal hygiene, if such a condition poses a direct threat to the health or safety of players and others. Players agree to use the facility in accordance with all applicable public health requirements. It is the player’s responsibility to consult with a physician to determine if any of these conditions exists and, if so, whether such conditions pose a direct threat to the health and safety of the player and others. PHXBC reserves the right, regardless, to make the final determination.

Waiver and Release:

Player agrees that by engaging in any physical exercise, class or activity, or by using any club equipment or facility on the premises, the player does so at his / her own risk. The player agrees that he / she is voluntarily participating in activities and use of the facility and premises(including the parking lot) and assume all risk of injury, illness, damage or loss to the player and player’s property. The player agrees to release and discharge PHXBC, all affiliates, employees, agents, representatives, successors and assigns from any and all claims or causes of action (known or unknown) arising out of PHXBC’s negligence. The player acknowledges that he / she has carefully read this Waiver and Release and fully understands that it is a release of liability. Player is waiving any right that he / she may have to bring a legal action to assert claim against PHXBC for its negligence.

Pro-Shop Warranty:

Due to the physically demanding nature of the sport of badminton, head breakage in racquets is common. Unfortunately racquet manufacturers do not offer any warranty when breakage occurs in the racquet head area. In some cases when breakage occurs in the handle or shaft PHXBC may ship the racquet back to the manufacture for inspections for any material defects. PHXBC will not offer any further warranty other than what the manufacturer provides. All refunds will be given as a store credit.

Return Policy:

A PHXBC receipt must be submitted with the broken racquet for companies to consider replacing the racquet, if a material defect is, in fact, determined. All other PHXBC pro shop merchandises and services are sold “as-is” without any warranty. There are no refunds or returns on any products unless products are damaged and, if so, a receipt must be produced in order to receive a full refund as PHXBC store credit. Damaged items must be returned for assessment within 7 days. There will be no cash refund. PHXBC will provide Pro Shop or PHXBC facility credit for all refunds.

What to Bring & Wear:

Wear a comfortable shirt, shorts, and a Badminton shoes.